Frequently asked questions

1 How do I place an order?

Our ordering process is simple. After selecting your products, you can easily contact our sales team via WhatsApp to confirm your order details.

2What information do you need to confirm my order?

We need the full order information, including the model, quantity, sizes, and colors, to register your order and begin the production process.

3Where are the products sourced from?

All our items are sourced from trusted Turkish manufacturers and brands.

4Is there a quality check before shipment?

Yes, each product goes through a strict quality control inspection before shipment to ensure it meets your expectations.

5How long does production and delivery take?

The standard production and delivery time is approximately 30 business days from when we receive your complete order information.

6Where do you ship from and to which countries?

After completion, your order is securely shipped from Turkey to the United States.

7How is my order shipped?

We work with reliable international shipping companies to ensure fast, safe, and on-time delivery.

8How will I be updated on my order's status?

Our customer support team stays in touch with you via WhatsApp throughout every step, from order placement to final delivery, providing updates and assistance.