Our ordering process is simple and efficient. After selecting the products you’re interested in, customers can easily contact our sales team via WhatsApp to confirm their order details.

Once we receive the full order information — including model, quantity, sizes, and colors — we register your order and begin the production and preparation process. All items are sourced from trusted Turkish manufacturers and brands, and each product goes through a strict quality control inspection before shipment to ensure it meets your expectations.

The standard production and delivery time is approximately 30 business days. After completion, your order is securely shipped from Turkey to the United States. We work with reliable international shipping companies to ensure fast, safe, and on-time delivery.

Throughout every step — from order placement to final delivery — our customer support team stays in touch via WhatsApp, providing updates and assistance to make sure your experience is smooth and transparent.

Customer satisfaction is our top priority. If the received products do not match your order or have a manufacturing defect, you may return or exchange the items.

Return Conditions:

• You must notify our support team via WhatsApp within 7 days of receiving your order.
• Items must be unused, in their original condition, and with the original packaging.
• Return shipping costs are covered by us only if the issue is due to our error (such as wrong size, color, or model).
• After inspection and approval, a refund or replacement will be issued promptly.

We are committed to ensuring a smooth, reliable, and enjoyable shopping experience for our U.S. customers who trust the quality of Turkish fashion.